Support that is there any time you need it
At Support Solutions Australia, we are here to support you whenever you need us, including overnight.
We specialise in providing both temporary and ongoing inactive overnight support for participants across Newcastle, Lake Macquarie, Hunter Valley, Central Coast, and Port Stephens.
What Overnight Support Does SSA Offer?
At Support Solutions Australia, we provide overnight supports that allow you to sleep safely and comfortably in your own home. We specialise exclusively in inactive overnight supports, where a trained support worker is present overnight but only provides active assistance when you need it. This approach helps you maintain your independence and enjoy a restful night’s sleep.
Under your Core Supports — Assistance with Daily Living, we offer a wide range of tailored overnight supports designed to help you live as independently as possible and achieve your NDIS goals.
Our overnight supports can include:
- Assistance with personal care tasks such as eating, dressing, showering, and toileting
- Medication support, including waking you to take prescribed medications
- Help with mobility
- Any other assistance you may require during the night
- You require temporary or ongoing support during the night
Inactive Overnight Support: Sleep Easy Knowing We Are Here
Inactive overnight support means a trained support worker is present in your home overnight but only provides active assistance if you need it. This service is ideal if you require minimal support during the night, typically less than two hours, allowing you to rest peacefully while knowing help is close by.
Your support worker will sleep during the shift but remain on call to assist you whenever necessary. This approach respects your independence and need for uninterrupted rest while ensuring your safety and wellbeing.
Inactive overnight support can be tailored to your unique needs and routines, whether you need this service temporarily or on an ongoing basis.
How Does Inactive Overnight Support Work?
Inactive overnight support is tailored to your unique needs. Your support worker will sleep during the night but remain on call to assist you whenever you require active support.
An inactive sleepover shift is right for you if:
- You need less than 2 hours of active support overnight
- You require support coverage for a continuous period of eight hours or more
- Your support worker can sleep for most of the shift, waking only when active support is needed
- The shift starts before midnight and finishes after midnight on the same day
The Support Solutions Australia Difference
Here are four clear benefits of choosing inactive overnight supports with Support Solutions Australia:
Peace of Mind
You have a trained support worker nearby overnight, ready to assist if needed, so you can rest easy knowing help is available.
Promoting Independence
Since support is only provided when required, you maintain your independence and get uninterrupted rest.
Flexible and Tailored
Support is customised to your unique needs and routines, whether you need it temporarily or ongoing.
Cost-Effective Care
Inactive overnight support provides essential assistance without the cost of active support throughout the night, making it a practical option for many participants.
Irene from Support Solutions Australia was one of the first providers I was encouraged to reach out to when I first started my role as a Support Coordinator by my colleagues. Since that first phone call she has been nothing but a wealth of knowledge that she is always willing to share to help me grow to support our mutual participants. I know I can always pick up the phone and she is willing to help and listen even if it is just for my own queries. All staff that I have dealt with from Support Solutions Australia have been helpful, reliant and willing to go the extra mile. A relationship that I hope to continue long into the future.
Kristy-Lee, Support Coordinator
I just wanted to thank you for all your support over the last couple of years. You’ve gone above and beyond my expectations of support.
Julie D, Support Solutions Australia client
It’s reassuring to work with a provider who shares a strong commitment to quality and inclusion. I would highly recommend their services to other coordinators and families.
Charlene, Support Coordinator/Psychosocial Recovery Coach
Irene from Support Solutions Australia was one of the first providers I was encouraged to reach out to when I first started my role as a Support Coordinator by my colleagues. Since that first phone call she has been nothing but a wealth of knowledge that she is always willing to share to help me grow to support our mutual participants. I know I can always pick up the phone and she is willing to help and listen even if it is just for my own queries. All staff that I have dealt with from Support Solutions Australia have been helpful, reliant and willing to go the extra mile. A relationship that I hope to continue long into the future.
Kristy-Lee, Support Coordinator
I just wanted to thank you for all your support over the last couple of years. You’ve gone above and beyond my expectations of support.
Julie D, Support Solutions Australia client
It’s reassuring to work with a provider who shares a strong commitment to quality and inclusion. I would highly recommend their services to other coordinators and families.
Charlene, Support Coordinator/Psychosocial Recovery Coach
